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Visitor Information
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Animals
Animals are not permitted in the Richmond Coliseum. Exceptions include guide, sign or signal dogs to aide patrons with disabilities.
Cancellations
If an event at the Coliseum has been cancelled, please take the tickets to the place of purchase for a full refund. Tickets charged with a credit card by phone or internet are automatically credited to the purchaser's account. Tickets that were purchased through the Coliseum's Group Sales Department, please call the Coliseum directly for specific instructions at 804-780-4970.
Children Up to 24 Months of Age
Children up to 24 Months of age who do not occupy a seat may enter the building without a ticket for most events. This policy is subject to change per event.
Disorderly Conduct
Patrons who fail to abide by arena policies, state and federal law are subject to ejection from the facility. Any patron who is violating arena policy will be asked to correct their behavior and, if they fail to do so in a timely fashion, will be ejected. Individuals who have been ejected must vacate arena property or be subject to arrest on trespassing charges.
Intoxicated Patrons
Intoxicated patrons will not be admitted into the arena at any time. Intoxicated individuals are subject to ejection from the event.
Patron Appearance
Patrons entering the arena must be properly attired with shoes and a shirt. These items must be worn at all times.
Projectiles
The throwing of projectiles inside the arena is not allowed. Offenders are subject to ejection from the event.
Re-entry
The Richmond Coliseum has a no re-entry policy. This means that individuals who enter the facility for an event with an admission ticket and then leave the arena are not allowed back in.
Smoking
The Richmond Coliseum is a smoke-free facility. However, smoking is allowed outside during events at designated entrances: 5th Street and the Leigh Street Plaza areas.
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